Privacy Policy

Overview

Yiwu Weiwei Zipper Co., Ltd. respects your privacy. This policy explains how we collect, use, and protect your personal data.

By using our website, you agree to the data practices described here.

Information We Collect

We collect the following through inquiry forms and direct communications:

• Personal information — name, email, phone, company name, and job title
• Business information — country, product needs, zipper type, size details, quantities, and delivery timelines
• Technical information — IP address, browser type, pages visited, and access time

We only collect data necessary to provide our services.

How We Use Your Information

We use your information to:

• Respond to zipper inquiries and provide matching suggestions
• Process and fulfill orders (sampling, production scheduling, shipping)
• Provide after-sales support (repeat orders, replenishment, and issue follow-up)
• Send order-related updates (shipping confirmations, delivery status)
• Analyze website data to improve performance and content
• Comply with applicable laws and regulations

Cookies and Tracking

We use cookies to improve your browsing experience. Cookies are small text files stored in your browser.

• Essential cookies — ensure basic site functions (e.g., language selection)
• Analytics cookies — help us understand visitor behavior and improve experience

You can manage cookies in your browser settings, but disabling them may affect some features.

Data Protection

We protect your data through:

• SSL/TLS encryption for data transmission
• Restricted employee access to personal data
• Regular review and update of security practices

We never sell your data. We only share it with third parties when necessary (e.g., logistics partners for shipping), and require them to follow equivalent protection standards.

Data Retention

• Inquiry and business records are kept for three years
• Order records are retained per tax and commercial regulations

You may request deletion at any time. We will process your request promptly, except where retention is required by law.

International Data Transfers

As a global exporter, your data may be transferred between China and other countries. We ensure proper safeguards during all transfers. By submitting inquiries, you consent to such transfers.

Third-Party Links

Our site may link to platforms like WhatsApp and WeChat. These have their own privacy policies, and we are not responsible for them. Review their policies before sharing personal data.

Your Rights

Under applicable laws, you have the right to:

• Access personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict our data processing
• Data portability

Changes to This Policy

We may update this policy to reflect business changes or legal requirements. Updates will be posted here with a new date. We encourage periodic review.

Contact Us

For privacy-related questions, we respond within two business days.

• Email: [email protected]
• Address: No. 27449, 2nd Street, 3rd Floor, Gate 59, District 3, Yiwu International Trade City, Yiwu, Zhejiang, China